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Please give the following information:
- Product name and version (displayed in about box)
- Your name that is registered with the product (if you are
a registered user)
- The Windows version of your computer
- Your computer information (RAM size, CPU, CD-R/RW drive model,
etc.)
- Full description of problem (please give as many details as
possible).
All this will help us greatly to quickly answer your request (usually
within no more than two business days).
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